Call center services 24/7
The services of BORICA’s Bank Call Center include:
- Identification of bank cardholders by telephone;
- Card activation; (for Sucard as a service holders);
- Blocking cards in case of theft, loss, damage for security reasons;
- Unblocking cards;
- Unblocking cards when entering 3 wrong PINs;
- Provision of information for card balance;
- Provision of information for last 5 transactions;
- Provision of information for rejected transactions;
- Issues related to Internet payments, blocking/unblocking 3D password for secure payments – VbV, CodeSecure;
- POS – questions, answers, errors/by list;
- POS – transactions verification.
